Privacy Policy
Effective Date: April 28, 2026
Mint Dental Hygiene & Whitening is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, store and manage your personal information.
1. What Personal Information We Collect
We collect personal information that is reasonably necessary to provide our dental hygiene and whitening services, including:
Your name, address, phone number and email address
Appointment and booking information
Relevant medical and dental history
Treatment notes and oral health records
Payment and billing information
Website usage information (such as IP address and cookies)
Some of the information we collect (such as health information) is considered sensitive information under the Privacy Act.
2. How We Collect Your Information
We collect personal information directly from you when you:
Complete medical history or consent forms
Book an appointment
Attend a consultation or treatment
Contact us via phone, email, social media or website
Use our website
We may also collect information from third parties where permitted by law or with your consent (for example, from your dentist or specialist).
3. Why We Collect, Use and Disclose Personal Information
We collect, use and disclose your personal information to:
Provide dental hygiene and whitening services
Maintain accurate clinical records
Manage appointments and payments
Communicate important information regarding your care
Send marketing communications (where you have opted in)
Comply with legal and regulatory obligations
Improve our services and website functionality
With your consent, we may share relevant dental or oral health information with your dentist, specialist, or other health professionals to support continuity of care.
We do not sell your personal information.
4. Disclosure of Personal Information
Your information may be disclosed to:
Authorised team members and contractors involved in your care
Payment processors and professional service providers
Regulatory bodies or government authorities where required by law
Other health professionals, with your consent
Where reasonably practicable, we take steps to ensure third parties handle your information in accordance with privacy obligations.
5. Overseas Disclosure
We do not generally disclose personal information overseas.
If we use third-party service providers (such as secure cloud-based systems) that store data overseas, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information is stored securely through physical, electronic and administrative safeguards.
7. Access and Correction
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, incomplete or outdated information
Requests can be made using the contact details below. We may require verification of identity before releasing information.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
You may manage or disable cookies through your browser settings.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Updates to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
[Insert Email]
[Insert Phone Number]